AC Repair Privacy Policy

Information we collect

When you request HVAC service, we may collect basic contact details such as your name, phone number, email, service address, and appointment notes. If you contact us by phone, email, or forms, we also receive the information you choose to share about your AC repair needs.

How we use your information

We use your information to schedule appointments, provide AC repair and HVAC support, send service updates, and respond to questions. If you request it, we may also share estimates, invoices, and follow-up recommendations related to your system.

Cookies and site analytics

Our website may use cookies or similar technologies to help pages load properly and to understand general site usage. This information is typically aggregated and does not identify you directly. You can control cookies through your browser settings.

Sharing and disclosure

We do not sell your personal information. We may share limited details with service providers who help us operate the website, process payments, or support scheduling, only as needed to deliver the requested HVAC service. We may also disclose information when required by law.

Data retention

We keep service records and communications for as long as needed to support warranty questions, accounting, and customer service. When information is no longer necessary, we delete or anonymize it where reasonable.

Your choices

You can request access, updates, or deletion of your personal information, subject to legal and operational requirements. You may also opt out of non-essential communications at any time by contacting us.

Security

We take reasonable steps to protect your information with administrative and technical safeguards. No online system is 100% secure, but we work to reduce risk and limit access to authorized personnel.